Terms of Service

Last updated: November 18, 2025

1. Acceptance of Terms

By accessing and using Toronto Minds ("we," "our," or "us") mental health therapy services, website, and related services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Toronto Minds provides professional mental health therapy services, including but not limited to:

  • Individual therapy sessions
  • Couples counseling
  • Group therapy sessions
  • Online and virtual therapy services
  • Therapist registration and management platform

3. User Accounts and Registration

Therapist Registration

To register as a therapist on our platform, you must:

  • Be a licensed mental health professional
  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials
  • Agree to our professional standards and ethical guidelines

Client Access

Clients may access therapist information and contact details through our platform. All therapeutic relationships are established directly between clients and therapists.

4. Professional Standards

All therapists registered on our platform are expected to maintain the highest professional standards:

  • Adhere to their professional licensing requirements
  • Maintain client confidentiality in accordance with applicable laws
  • Provide competent and ethical mental health services
  • Report any concerns about professional conduct

5. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining confidentiality. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

Therapeutic Confidentiality

Therapists are bound by professional ethical standards and legal requirements to maintain client confidentiality. Information shared in therapeutic sessions is protected and will not be disclosed without proper authorization, except as required by law.

6. Payment Terms

Payment arrangements for therapy services are made directly between clients and therapists. Toronto Minds does not process payments or handle financial transactions between parties.

7. User Conduct

You agree not to:

  • Use the service for any unlawful purpose
  • Transmit harmful, threatening, or abusive content
  • Impersonate any person or entity
  • Interfere with the proper functioning of the service
  • Attempt to gain unauthorized access to our systems
  • Violate any applicable laws or regulations

8. Intellectual Property

The Toronto Minds website and its content, including but not limited to text, graphics, logos, and software, are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

9. Disclaimers

Medical Disclaimer

The information provided on this website and through our services is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Service Availability

While we strive to provide reliable service, we do not guarantee that our website or services will be available at all times or be free from errors. We reserve the right to modify or discontinue services with reasonable notice.

10. Limitation of Liability

To the maximum extent permitted by law, Toronto Minds shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11. Indemnification

You agree to indemnify and hold Toronto Minds harmless from any claims, losses, liability, damages, and expenses arising out of or related to your use of our services, violation of these terms, or violation of any rights of another party.

12. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of Ontario.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@torontominds.ca

Phone: (416) 555-0123

Address: Toronto, Ontario, Canada

16. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

17. Entire Agreement

These Terms of Service constitute the entire agreement between you and Toronto Minds regarding the use of our services and supersede all prior agreements and understandings.